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Virtual Help Desk – Troubleshooting

When try to use I Like Booty Videos it keeps asking me to log in, what should I do?
The booty videos won't play, what's wrong?
The booty video keeps stopping while I'm watching it. How do I fix that?
I can't hear the audio when I'm watching a video, why?

It keeps asking me to login, what should I do?

Make sure you have cookies enabled in your browser preferences. If you have cookies disabled, there is no way for our system to know you were at the site before, and you will be asked to login.

The booty videos won't play—what's wrong?

The majority of booty videos on I Like Booty Videos are streamed through a Flash player, so you need to have the latest version of Macromedia Flash installed on your computer. To download it, please visit Adobe Flash Player.

The booty video keeps stopping while I'm watching it. How do I fix that?

If a booty video doesn't play continuously it may be due to your connection speed. You'll need a broadband connection with at least 500+Kbps for the best viewing experience.

Why can't I hear the audio when I'm watching a booty video?

To make sure that you hear sound while watching booty videos, please check the volume controls on your computer. Also, be sure to increase the volume on other conventional video players on your computer, such as Real Player or Windows Media. This may have an effect on your computer's master volume levels. Next, check to see if your system meets these requirements for running the Video Viewer:

Macromedia Flash Player 7.0+ plug-in
Windows 2000 or higher with latest updates installed
Mac OS X 10.3 or higher
Firefox 1.1+, IE 5.0+, or Safari 1.0+
Broadband connection with 500+ Kbps

If your system meets all the requirements, but the Video Viewer still isn't working properly, please try troubleshooting with a different browser. Also, please test the audio on multiple videos.